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Forum Discussion
Orbi RBR50 Intermittent Speed Issues
After getting a larger house I got the RBR50 Mesh Router setup to try to cover the whole house. It seemed to work well for a few years, but recently it is having some strange issues. Occasionally, some devices on the network will have their uplink speed drop to effectively 0. If we can get a speed test to load (which often takes a few minutes for the communication to occur) it gives us a 0.00-0.05 mbps upload speed, but often the download speed is still just fine.
Fortunately and unfortunately, it doesn't normally last for more than a few minutes, and it doesn't seem to effect every device in the house, but even a few minutes in the middle of an important meeting can be a serious problem.
Has anyone seen an issue like this before? I actually changed my modem thinking that might be the problem, but to no avail.
Thanks!
1 Reply
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-SpeedTry enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
Has a factory reset and setup from scratch been performed since last FW update?
