Orbi RBR50 intermittently dropping internet connection

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FURRYe38 wrote:

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Please try a factory reset and setup from scratch with the RBR and RBS.

 

https://community.netgear.com/t5/Orbi/RBR50-Have-You-Installed-V2-7-2-104/td-p/2055212/jump-to/first-unread-message

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A1406 wrote:

Hello,

I am having issues with my RBR50 intermittently dropping our internet connection. It seems the router might be restarting at what seem like random times causing a WiFi disruption. I've looked into the logs, but a restart also seems to erase all log entries prior to the restart. The connection is restored after the RBR50 reboots. I updated the firmware to the most current version (2.7.2.104) and this did not fix the issue.

Any advice on how to continue troubleshooting?

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I have fiber optic service through Sonic and the modem was installed in a way where I cannot see the mfr/model#. I will have to reach out to them for this info.

I will try a factory reset and setup from scratch.