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Forum Discussion
A1406
Mar 10, 2021Tutor
Orbi RBR50 intermittently dropping internet connection
Hello, I am having issues with my RBR50 intermittently dropping our internet connection. It seems the router might be restarting at what seem like random times causing a WiFi disruption. I've looked...
hrlamke
Mar 16, 2021Aspirant
Apparently it downloaded the firmware update on its own yesterday, and now I am continuously losing the internet connection. Have to reboot to get back on. Called Netgear support and told I needed to reconfigure the network on a monthly basis which would cost me a service contract of several hundred dollars or $50.00 each time. Their firmware caused the problem, and now I have to pay them to correct it? Is there a way to roll back the firmware?
- vajimMar 16, 2021Master
hrlamke wrote:Apparently it downloaded the firmware update on its own yesterday, and now I am continuously losing the internet connection. Have to reboot to get back on. Called Netgear support and told I needed to reconfigure the network on a monthly basis which would cost me a service contract of several hundred dollars or $50.00 each time. Their firmware caused the problem, and now I have to pay them to correct it? Is there a way to roll back the firmware?
Sad
you can go to the download section above and enter your model number
im not sure about the firmware downloading by itself. It usually requires the user to execute a few clicks.