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Forum Discussion
DeviousDog
Dec 03, 2020Follower
ORBI RBR50 internet access won't toggle back on for device
I turned internet access off for a device (iPhone) on my network, now I can't turn it back on. I toggle the switch, it saves, but when I refresh the device list it shows as being off. I've tried everything I can think off, but it always reverts back to being off. I suspect it is related to the private address mode on the iPhone, if I turn it off then the phone will re-connect successfully, but it shows as a different device. Any ideas?
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DeviousDog wrote:I turned internet access off for a device (iPhone) on my network, now I can't turn it back on. I toggle the switch, it saves, but when I refresh the device list it shows as being off. I've tried everything I can think off, but it always reverts back to being off. I suspect it is related to the private address mode on the iPhone, if I turn it off then the phone will re-connect successfully, but it shows as a different device. Any ideas?
You may be correct that the new "Private address" feature of the latest iOS version is wreaking havok. I would disable it (i.e. use the 'real' MAC WiFi MAC address).and permit that device to connect.
By chance, would Access Control be turned on?
This "turn on/ turn off" is on the Orbi "app" or the Orbi web interface?