Forum Discussion

Retired_Member

Aug 05, 2019

Orbi RBR50 Internet Port Dead?

Randomly tonight, the Orbi went out. When I checked the connection to the Comcast modem, the lights were not active/lit up for the connection from it to the Orbi. I connected a VPN router and th...

Retired_Member

Aug 06, 2019

Thanks for the feedback!

I've tried multiple cables--they were associated with the different devices and I was not clear there. I also cannot connect to the device to get on its wifi, so we're now at the replacement phase, which means there's a resolution, at least.

Thanks again!

plemans

Guru - Experienced User

Aug 06, 2019

Is the light on the orbi on? You could try tftp to reinstall firmware.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

CrimpOn
Guru - Experienced User
Aug 06, 2019
It is really annoying that Netgear "saved a dollar" by not putting connection and activity lights on the ethernet jacks.
- FURRYe38
  Guru - Experienced User
  Aug 07, 2019
  I miss the days of having LED on the ports in back of routers. So nice to know that there is activity or not. Mfrs gotta save money somewhere. :smileyfrustrated: