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Forum Discussion
Anonymous
Aug 05, 2019Orbi RBR50 Internet Port Dead?
Randomly tonight, the Orbi went out. When I checked the connection to the Comcast modem, the lights were not active/lit up for the connection from it to the Orbi. I connected a VPN router and th...
Anonymous
Aug 13, 2019I find it really interesting that I received an email stating that the above (swap cables) was accepted as a solution.
I didn't do that.
I'm not sure why Netgear would have something trigger this, or a moderator, or whatever.
I find this to be unethical when I have already stated that this didn't work and Netgear has replaced the unit.
I'm sharing for visibiltiy for others.
I do not think I'll continue to use these forums, nor do I feel comfortable using Netgear products in the future. This feels mighty suspect, especially for an organization that sells security and privacy as part of its solutions.
plemans
Aug 13, 2019Guru - Experienced User
Not sure why you got that email as this thread isn't showing as solved.
- AnonymousAug 13, 2019
Me, either. Hence the post.
I've attached a screen shot, software glitches and all, in the event anyone should infer that perhaps I'm being dishonest in any way.