Orbi RBR50 Issue connecting to wifi (Router + Satellite) Modem Netgear CM700

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026

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Jwa30_11-1 wrote:

Netgear Orbi AC3000 Home Wifi System

Netgear CM700 Modem

MacBook Pro (Retina 15-in, Mid 2015) running MacOS Catalina

Bedroom

 

The issue I am currently having is the Orbi system doesn't seem to appear on wifi. I have tested the modem itself with an ethernet directly to my laptop and it works great so the issue is the Orbi Router not picking up the signal that is being passed through the ethernet. I have also run multiple test from the Netgear guide but have not been succesful. The Orbi light is a solid magenta.  Can anyone get me in contact with customer support so I can get a replacement I am still under warranty. I am using my other router ( Nighthawk X6 ) as a backup and it works and runs smooth.

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