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Forum Discussion
Orbi RBR50 issue with Sonos Playbar
Hi guys, Since this morning I've issues with my Sonos playbar. It won't connect over wifi with my Orbi RBR50 which is setup as AP. It was working fine for months. I've tried everything, factory reset...
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
What channels does the Sonos work on. Does it broadcast its own wifi signal any?
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
I would contact Sonos Mfr and ask for there help and information if any of the suggestions don't work for you.
At the moment I've switched off the satelite to rule out it isn't the problem.
Forgot to mention earlier but I said that the Orbi is setup as AP, so the main router is a Nighthawk. I switched on 2.4ghz (on which Sonos works with) on the nighthawk just to test if Sonos was the problem or the Orbi. I factory reset Sonos and connected it to the nighthawk and it worked without any issues! Reconnected again to the Orbi and it won't work wiresly. It does work with an ethernet cable but obviously I want it wiresless.
So the problem is at Orbi, not Sonos.
Be sure to disable any wifi on the NH router. Try some of the suggestions meantioned for Orbi.
At the moment I can't connect wireless at all with the Orbi with Sonos. Sonos app keeps saying wrong password while i'm 100% sure it is the correct password.
The problem is with Orbi as Sonos is working fine wireless with the Nighthawk router, any thoughts?