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Forum Discussion
socialworker00
Sep 20, 2022Tutor
Orbi RBR50 issues
Hi, I had my orbi for 6-7 years without any issues. The family and I just got back from a three week vacation and now I'm noticing low speeds 10-28 Mbps. Normal speeds would be 300 Mbps to 600 M...
- Sep 20, 2022
Hello socialworker00,
Welcome to the NETGEAR Community!
I understand that you are having stability issues with your RBR50 backhaul and implemented the recommended troubleshooting steps to find a solution.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
ekhalil
Sep 20, 2022Master
Wait, wait, wait, Just seen that the UBC1322 is a router with wifi capabilities, this is a problem if Orbi is set in router mode, is it?
This can cause in conflect in IP addressing and can cause the issues that you see with the satellites not connecting when in Daisy Chain.
I have an RBR50 with 8 satellites working perfectly well in Daisy Chain.
You have either to set the UBC1322 to bridge mode (https://www.melita.com/help/internet/connection-setup/setting-up-your-wireless-modem-to-router-bridged-mode/ubee-modem/setting-the-ubee-wireless-modem-to-bridge-router-mode/) or set Orbi into AP mode.
KevinLiT
Sep 20, 2022NETGEAR Moderator
Hello socialworker00,
Welcome to the NETGEAR Community!
I understand that you are having stability issues with your RBR50 backhaul and implemented the recommended troubleshooting steps to find a solution.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
- socialworker00Sep 21, 2022Tutor
Will send you a PM now.