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Forum Discussion
theerdman
May 30, 2022Aspirant
ORBI RBR50 keeping old 5g password
I have completely reset my device to factory and have gone through the initial setup in hopes of clearing any cached credentials in the device. Unfortunately, after the complete reset i went to conn...
theerdman
May 30, 2022Aspirant
That is not what happened. The resets took place and all of the expected settings were flushed EXCEPT the password for the SSID-5G channel.
I dont see anywhere that i can actually just change that channel password so i am unsure how to clear this or update it to something new.
Thanks,
RD
CrimpOn
May 30, 2022Guru - Experienced User
Perhaps I am not understanding. After the factory reset, the Orbi was broadcasting the WiFi name (SSID) that was printed on the label, but the password was not the password printed on the label?
- theerdmanMay 30, 2022Aspirant
After the reset i went through the setup process and renamed the network the same as before. I also changed the password for the encryption to be something new and was able to connect using the 2.4ghz channel successfully. For some reason, the 5ghz channel kept telling me that it was the wrong password using the newly created password. I tried the old password and it allowed me to connect successfully.
Not sure what is going on with the credentials for the 5ghz channel being saved from a pre-reset state.
Thanks,
RD
- CrimpOnMay 30, 2022Guru - Experienced User
Thanks for being patient with me. This is very strange. I am sort of wondering how you are attempting to connect specifically to the 5G channel rather than the 2.4G channel?
- theerdmanMay 30, 2022Aspirant
After the setup there is an option for wireless that is my SSID-5G. I did not intentionally enable this and havent seen where it would be available to shut off either.
Thanks,
RD