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Forum Discussion
Orbi RBR50 keeps dropping internet
My Orbi RBR50 (App: 2.5.4.1036, Firmware: v2.5.1.16) keeps dropping internet from the router. Satellites will show connected, but surfing the web gets spotty results (likely due to device switching ...
Don't know the Verizon Fios router model or firmware (the sticker on the back seems to have its default name and password only (in terms of useful info). As a precaution when they were setting it up, Verizon turned off their router's wifi to ensure it wouldn't conflict with Orbi. On the plus side, reliability has been very good for the past few days with no issues, so hopefully it was just a period of connection, line repairs, and such with Orbi having trouble re-connecting once the line was live again- but I'll continue to monitor and update as appropriate.
Ok sounds good.
Enjoy.
Well, the problem has re-emerged and despite resetting the Fios router and reconfiguring it (to include turning off its wireless) and resetting my Orbi multiple times, the main Orbi hub continues to show a red dot, though the satellites show green. The unfortunate downside to this is that many web pages throw 404 errors and the connection is spotty. Not sure if there is a way to turn off my main Orbi hub wifi and just rely upon my two satellites for the wifi connection, but anything at this point would be helpful. Thank you all!
Brongwyn wrote:Well, the problem has re-emerged and despite resetting the Fios router and reconfiguring it (to include turning off its wireless) and resetting my Orbi multiple times, the main Orbi hub continues to show a red dot, though the satellites show green. The unfortunate downside to this is that many web pages throw 404 errors and the connection is spotty. Not sure if there is a way to turn off my main Orbi hub wifi and just rely upon my two satellites for the wifi connection, but anything at this point would be helpful. Thank you all!
Can you eliminate the FIOS router and connect directly to the ONT? This is how we connect Orbi to Frontier FIOS here.
I have now turned off the Verison Fios wireless, wrapped it in a faraday cage, and hard wired my Orbi RBR50 to it. Unless I am standing right next to the Orbi Router, it will not connect and shows that it is offline. It will not allow remote access either. It shows no (0) satellite connections (though throughout the house and across the yard, the signal is strong- only possible via satellites, since the hub is in the basement now). Can't get it to connect to a single satellite despite factory reset or anything else. I now have 4 satellites as options since a friend got fed up with Orbi dropping the connection and went with Google, so gave me their hardware. 3 of the 4 satellites seem to be connected, though you couldn't tell from the Orbi app (shows not connected and 0 satellites). Multiple factory resets seem to have no effect or positive movement. Any thoughts? Thinking of switching to Google since this is becoming so much of an issue, especially under the current telework environment.
