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JodysCars's avatar
JodysCars
Guide
Apr 06, 2020
Solved

Orbi RBR50 looses Internet several times a day

I have an Orbi RBR50 with 2 RBS50 satellites connected to a NG CM1000.  I have Xfinity gigabit service.  I have a NG GS308P installed after the router  I installed it in September of 2019 (of coarse ...
  • Retired_Member's avatar
    Retired_Member
    Apr 09, 2020
    JodysCars wrote:
    Correct, I went back to 2.3.5.30

    Nice :smileyhappy:

JodysCars's avatar
JodysCars
Guide
Apr 07, 2020

I powered off modem and RBR for 2 minutes

RBS is wireless to RBR

I live in a neighborhood but dont see anyone else's broadcast

No factory reset and setup since the original install 6 months ago

I made recomended changes. Lets see how it does.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 07, 2020

Keep us posted. If nothing else, please try a factory reset and setup from scratch. 

 

  • Retired_Member's avatar
    Retired_Member
    Apr 07, 2020
    FURRYe38 wrote:

    Keep us posted. If nothing else, please try a factory reset and setup from scratch. 

     

    Factory reset is for lost passwords 

    • JodysCars's avatar
      JodysCars
      Guide
      Apr 07, 2020
      Still happening. I don’t know why it worked fine and then it doesn’t.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Apr 07, 2020

        If you wire connect 1 PC to the back of the CM modem, do you see any problems? 


        if not, you can downgrade the RBRs FW to v30 if you want to try this. 

        JodysCars wrote:
        Still happening. I don’t know why it worked fine and then it doesn’t.