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Forum Discussion
JDUB2002
Feb 25, 2020Aspirant
Orbi RBR50 Magenta ring after power loss, possible subnet issue with Xfinity and CM1000
Hello all, I have the RBR50 with 2 RBS50 satellites and one wall plug satellite. I have Xfinity internet service and use the Netgear CM1000 cable modem, which goes directly into my RBR50. Whe...
FURRYe38
Feb 25, 2020Guru - Experienced User
What Firmware version is currently loaded?
Power OFF both CM modem and RBR. for 1 minute. Then power ON the CM modem and let it sync, should take about a minute or less. Then power ON the RBR. It should come to ready and the top ring LED should turn OFF.
If not, connect up a wired PC to the modem to make sure it's working and PC gets internet access directly with the modem.
JDUB2002
Feb 26, 2020Aspirant
Also now connected modem directly to PC and modem is working fine.