NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBR50 magenta ring
Router: RBR50: Purchased May 19, 2019, Firmware updated within the last week. Modem: Comcast TG3482G Woke up this morning to no wifi, was working last night perfectly, no changes were made. Sol...
SRNIJMU wrote:Just tired it again. Nothing. I didn't change any settings while bridge mode was off. I think I'm going to replace it but it's redicululus that a $500 router would die after a little over a year. I've bought many netgear routers over the years but never again.
If you have not done so, try a factory reset and reconfigure the Orbi router
Seems like Orbi has lost the ability to connect to internet this morning.
I just got off a call with Xfinity, thinking that it was their issue. But turns out, they have been getting calls from customers with Netgear routers all morning, complaining about loosing internet.
For now I have switched to an older router from a different company and the internet is back on.
Not sure how and where to complain about Netgear issue.
I just got off a call with Xfinity, thinking that it was their issue. But turns out, they have been getting calls from customers with Netgear routers all morning, complaining about loosing internet.
For now I have switched to an older router from a different company and the internet is back on.
Not sure how and where to complain about Netgear issue.
Seems like it just came back online for me. Try yours, we might be back in business.
Just tired it again. Nothing. I didn't change any settings while bridge mode was off. I think I'm going to replace it but it's redicululus that a $500 router would die after a little over a year. I've bought many netgear routers over the years but never again.
SRNIJMU wrote:Just tired it again. Nothing. I didn't change any settings while bridge mode was off. I think I'm going to replace it but it's redicululus that a $500 router would die after a little over a year. I've bought many netgear routers over the years but never again.
If you have not done so, try a factory reset and reconfigure the Orbi router
I can try but it's a real pain. I need to call Comcast back each time and ask them to unbridge the modem. Also, why would it stop working randomly overnight and why would a factory reset help? Did some setting get randomly corrupted? I've been having issues with the router for about 4 months now, required daily reboots for random 1 week stretches.