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Forum Discussion
Dirzl
Jun 04, 2019Initiate
Orbi RBR50 material became sticky
Hi all, this may not be related to technical issues, but I noticed my Orbi's exterior material has became sticky when I touch it. Has anyone else encountered this issue ?
yousaiditman
Oct 11, 2019Initiate
I had the exact same issue with my Orbi RBR40, both router and satellite. I've had it for a year and noticed it become stickier as time progressed to the point that it was like duck tape when you picked it up. I suspect its this rubber coating that is slowly melting or degrading as the unit gets hot when it use.
Obviously a manufaturing defect in the coating they decided to use on the product. I called in an RMA and Netgear sent me a replacement. We will see if the replacement gets sticky after a few months, as the outer coating is the same as my original router.
I see some posts point out humidity as a factor but I live in southern california. It didn't say on the box that the routers should only be used in desert conditions, so the humidity comments seem dumb. More a screw up on Netgears part when the did the design and decided to coat the outside of the plastic housing. Anyway, I will update this if I find it's getting sticky again.
Thanks
- jbermoOct 27, 2019Initiate
I too live on the Southern California coast and have Orbie's that have become sticky /tacky to the touch. There seems to be no way to remove the annoying tacky coating except with a brick.