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Forum Discussion
Orbi RBR50 material became sticky
Hi all, this may not be related to technical issues, but I noticed my Orbi's exterior material has became sticky when I touch it. Has anyone else encountered this issue ?
Just wondering if anyone ever got a fix for what seems like a manaufacturing problem? I've 3 units around my house which I've had for nearly 3 years and all of them are sticky, one is so sticky, it's turned yellow! They all look really ugly now and whilst they still operate, it's put me off the ORBI's. I've tried cleaning them as gently as possible but it just makes them look worse. Thanks
I bought a router-satellite pair; both had a very yellow stick finish. I only wanted the satellite. I decided I had to clean up both, and I needed to make the one I was selling look good.
I tried several things. What finally worked was:
1. Scrub the sticky finish off with fine steel wool and acetone. Use the acetone liberally.
2. After getting as much as you can, let it dry. It will look horrible. However, when the residue dries it will be hard, not sticky.
3. Use masking tape over the openings in preparation for the next step.
4. Sand off the hard residue. I used an orbital sander, started at 100 and moved up to 220 grit.
5. Use a knife or thin metal piece to scrape the residue out of the cracks.
6. Blow dust out of cracks and holes.
7. Remove tape.
It was a lot of effort, but the end product was nice and white. Pictures attached.
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