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Forum Discussion
Dirzl
Jun 04, 2019Initiate
Orbi RBR50 material became sticky
Hi all, this may not be related to technical issues, but I noticed my Orbi's exterior material has became sticky when I touch it. Has anyone else encountered this issue ?
Jamaldnb
Oct 01, 2020Guide
Came here to add to the sticky list. I really do believe this should be a warrantied issue. Too many sticky Orbi units. I have also had mine for a couple of years and it’s super sticky. I used a little rubbing alcohol and a lint feee cloth to clean up the sticky hair and dust, so it looks “clean” but it’s stickier than duct tape. It also has a yellow tinge to the coating. In a relatively low humidity place and not in direct sunlight. Didn’t expect this unit at the price to have such a cheap outer build. I’ll be contacting customer support to see how they’ll deal with it. Netgear has been good in the past... maybe if this is known issue and they are unwilling, class action?
mjgrainger
Oct 21, 2020Initiate
+1 to the list of sticky routers. Roughly three years old. Sucks because I always sell previous gear when I upgrade – and no one's going to touch this in this state.
Really think Netgear should open an exchange program for these regardless of age/warranty status.