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Forum Discussion
Dirzl
Jun 04, 2019Initiate
Orbi RBR50 material became sticky
Hi all, this may not be related to technical issues, but I noticed my Orbi's exterior material has became sticky when I touch it. Has anyone else encountered this issue ?
j_roy
Oct 14, 2021Aspirant
Hi Dirzl,
I have encountered the same issue. It appears the plastic decomposes if you leave it in sun light. (Maybe the manufacturer should tell you something like that?) Mine sat in the living room near a window. I have contacted Netgear's support to try to get this replaced with no luck. I was on and off hold for 2 hours all to say sorry but we cant help you. I would have expected more from such an exspensive router. Very unhappy with netgears customer service.