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Forum Discussion
RikParr73
Dec 05, 2023Aspirant
Orbi RBR50 Mesh Slow speeds when connected to Virgin Media Hub 5
Hi all Running 1 x RBR50, 2 x RBR30 and 1 x Orbi Extender. I have VM Huib 5 and 1Gbps package. RBR 50 in Router mode and Hub 5 in Modem mode. All was running fine for a month or so since upgradin...
- Dec 05, 2023
What Firmware version is currently loaded?
Be sure your using a good quality LAN cable between the modem and router. CAT6A is recommended.
What is the connection rate seen on the RBRs web page under Advanced tab/Show Stats for the WAN port connected to the ISP modem? 100 or 1000Mbps?
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
FURRYe38
Dec 05, 2023Guru - Experienced User
What Firmware version is currently loaded?
Be sure your using a good quality LAN cable between the modem and router. CAT6A is recommended.
What is the connection rate seen on the RBRs web page under Advanced tab/Show Stats for the WAN port connected to the ISP modem? 100 or 1000Mbps?
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
- RikParr73Dec 05, 2023Aspirant
Hi, thanks for taking the time to reply - answers below:
I followed your guidance, initially was only seeing 100M on WAN port:
So I swapped the cable out and I am now getting 1000M
Ran speeds test via Wi-Fi and now getting the expected speeds - thanks!
- FURRYe38Dec 05, 2023Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡- RikParr73Dec 05, 2023AspirantThat's great, thank you.