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Forum Discussion
burlius
Apr 01, 2020Aspirant
Orbi RBR50 no internet on wired devices
I have an RBR50 with 4 satellites that were all working great for almost a year now. Yesterday for some reason, my internet quit working and was very intermittent. On the phone over an hour with my I...
FURRYe38
Apr 01, 2020Guru - Experienced User
Be sure your wired and wireless adapters on these PCs are up to date.
Try a reset on the RBR and setup from scratch. Turn OFF The isp modem for 30 seconds then back on. Turn OFF the RBSs for now. Connect 1 of the wired PCs to the RBR and walk thru the set up wizard in a web browser at 192.168.1.1. Do not enable Armor or Circle. After all is configured test the PCs with the RBR first.
burlius
Apr 01, 2020Aspirant
Thanks for the quick reply, but I forgot to note that I have a brand new, unopened RBR50 that I tried initial setup to replace my current one and it did not solve the problem. I did not set this up through a direct connected PC. I did disable Circle but not Armor.
- FURRYe38Apr 01, 2020Guru - Experienced User
So two differenct RBRs you can't get your PC connected too? if so, then I would try a different PC. Seems like your PC need to be looked at.
Be sure your using a good quality LAN cable.
Be sure your connecting the LAN adpter cable from the PC to the WHITE LAN ports in back of the RBR. Not the Yellow port.
If anything use a phone or pad with Orbi App to connect to the RBR and get one of them setup if you need.