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Forum Discussion
VistaGrande
May 18, 2020Tutor
Orbi RBR50 Non responsive, won't factory reset
After two years of working flawlessly my Orbi RBR50 router stopped working. I have two satellites RBS mdels connected to it. The power light is on and it is green. I tried to cycle the power - did...
PeterSchneider
Oct 05, 2020Star
Having exactly the same issue. All working fine and then suddenly dead to the world. Solid green on power but no response to reset attempts. Very frustraiting.
Has anyone recovered from this or am I dreaming to think that there is a way to fix this very expensive brick?
- FURRYe38Oct 05, 2020Guru - Experienced User
Try this:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
I had a problem on a Windows 10 PC where this didn't work to use TFTP, so I switched to a WIndows 7 PC and the TFTP worked.- PeterSchneiderOct 05, 2020Star
I try the tftp and get an error with the -i option flag. Mine is a Mac and no Windows machine to work with.
The fact that I never get to a flashing yellow/amber power light is also concerning.
- FURRYe38Oct 05, 2020Guru - Experienced User
Possible the RBR is bad. Something to contact NG support about to see what your options are at this point.