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Forum Discussion

VistaGrande's avatar
VistaGrande
Tutor
May 18, 2020

Orbi RBR50 Non responsive, won't factory reset

After two years of working flawlessly my Orbi RBR50 router stopped working. I have two satellites RBS mdels connected to it.  The power light is on and it is green. I tried to cycle the power - did...
stilesfamily's avatar
stilesfamily
Initiate
Mar 14, 2021

I have this exact same issue.  Any other ideas on how to fix it???

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 14, 2021

So you can't access the RBRs web page after a 15 second press of the reset button then release? 

Try the TFTP option mentioned in this thread? 

stilesfamily wrote:

I have this exact same issue.  Any other ideas on how to fix it???

 

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Mar 14, 2021

    I have used TFTP several (stressful) times.  It seems as much an "art" as it does a "science".

    My impression is that there is a magic window of time during which the router will accept a TFTP connection. Maybe only a few seconds. I had numerous attempts fail (0 blocks transmitted), and then one succeed.