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Forum Discussion
tobybv
Aug 01, 2023Aspirant
orbi rbr50 not connecting to the internet
I have an orbi rbr50 router. for some reason it stopped allowing access to my vanguard account. i can access the account with a direct ethernet connection so i know it is not vanguard. i spoke to ...
tobybv
Aug 01, 2023Aspirant
the 15 second reset did not give me any blinking on the router. what is the 30-30-30 that i should try?
thanks...
FURRYe38
Aug 01, 2023Guru - Experienced User
While the RBR is ON, press and hold the reset button in back for 30 seconds, then while continuing to press the reset button, disconnect the power cable from the RBR. After another 30 seconds has passed, plug in the power cable while still pressing the reset button in back, after another 30 seconds, release the reset button.
- tobybvAug 01, 2023Aspirant
unfortunately, that didn't do anything either. i guess i will need to just wait for the refurbed rbr50 to arrive tomorrow and hope that works. otherwise i will have to but a whole new setup with 2 satellites. ugh. we open for business thursday so hopefully it will all work by the end of the day tomorrow. thanks for your help. have a good rest of your day!
- FURRYe38Aug 01, 2023Guru - Experienced User
Ok, ya RBR seems busted.
New system should work. If you have RBS, then update the incoming RBR to same FW version as what you have on existing RBS and then they should connect fine to the new RBR.
Good Luck.
- tobybvAug 01, 2023Aspirant
thanks - have a good evening.
- JohnHighrockAug 02, 2023AspirantIâll try tomorrow this way .
Will tell you đ
NB RBR ON with the network wire connected ?
Thks for your support- FURRYe38Aug 02, 2023Guru - Experienced User
I would update the new stuff first off line from the ISP.
Have FW files already downloaded and ready on a wired PC.You can set up the new stuff offline and manually first.
- JohnHighrockAug 03, 2023Aspirant30/30/30 tried 3 timesâŠnothing change and still the ils ssid name and password
Is there another way to erase this password
(Itâs a used RBR bought recently on ordre to extend my curent wifi network)
Thanks