NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR50 Not Connecting
I have the RBR50 mesh system and it will not work properly after working perfectly for 2+ years. I've done the reset 5+ times and still have no luck. It says it's connected but when I go do a speed t...
Has a factory reset and setup from scratch been performed since last FW update?
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
awhipple11 wrote:I have the RBR50 mesh system and it will not work properly after working perfectly for 2+ years. I've done the reset 5+ times and still have no luck. It says it's connected but when I go do a speed test it says its at 2.0 Mbps. No webpages will load, apps, etc.
Any suggestions or is the system dead?
Thanks!
Yes, I have done a factory reset probably 5 times today. It reconnects but the internet is still not functioning properly.
you may have same problem as me. i just bought a new one to remove the possibility of any hardware issue on any machine i have. oddly while i cannot go to the router via 192.168.1.1, everything is connecting accordingly.
That's why i spent hours (3 hrs at one point) troubleshooting this with mulitple restarts of ISP modem & router. And doing a new "setup" via mobile app before 30-30-30 reset and one 15 sec reset push also.
Very disappointed it only lasted 2 yrs. But it is what it is and I'm hoping the replacemeent lasts longer since I have no AX devices to leverage a new router for and start over in a sense.
mrputtputt wrote:you may have same problem as me. i just bought a new one to remove the possibility of any hardware issue on any machine i have. oddly while i cannot go to the router via 192.168.1.1, everything is connecting accordingly.
That's why i spent hours (3 hrs at one point) troubleshooting this with mulitple restarts of ISP modem & router. And doing a new "setup" via mobile app before 30-30-30 reset and one 15 sec reset push also.
Very disappointed it only lasted 2 yrs. But it is what it is and I'm hoping the replacemeent lasts longer since I have no AX devices to leverage a new router for and start over in a sense.
Yea, it's disappointing for sure. I just bought mine in January of 2020. It worked great until a couple days ago.
What is the Mfr and model# of the Internet Service Providers modem/ONT?
Did you power OFF the Modem/ONT for 30 seconds then back on when you reset the RBR?
awhipple11 wrote:Yes, I have done a factory reset probably 5 times today. It reconnects but the internet is still not functioning properly.
My wifi provider is COX. I don't know the model number of the modem that they provided but it is just the one that they provide when you sign up for internet. Yes, I've done plenty powering off and on while resetting.
FURRYe38 wrote:What is the Mfr and model# of the Internet Service Providers modem/ONT?
Did you power OFF the Modem/ONT for 30 seconds then back on when you reset the RBR?
awhipple11 wrote:Yes, I have done a factory reset probably 5 times today. It reconnects but the internet is still not functioning properly.