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Forum Discussion
Orbi RBR50 not connnecting to modem
Hi, i hope someone can help me! I have an Orbi RBR50 router with 2 x RBS50 satellites. The router is connected to my ISP modem (Virgin hub 3 - set in modem mode) via ethernet. I bought this system...
The factory reset was on the original Virgin modem, correct?
Have you tried a Factory Reset on the Orbi router?
Hi, thanks for the quick response
Yes, when i did the tests with the techy from Virgin, i reset both the virgin hub (modem / router) and the Orbi router. When that did'nt work the guy from Virgin sent me a brand new hub. When this came, i reset the orbi again and followed the new install instructions again - no joy!