NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBR50 not reporting bandwidth to Peak Hour 4
Hoping someone can help. I have the Orbi RBR50 with two sattellites setup at home. I am using an application called Peak Hour 4 on my mac to monitor traffic through the main router which worked for a...
I upgraded to firmware version v2.6.1.40 a few days ago and it seems to have resolved the problem. The fix must be bundled in this version (hopefully).
Another update:
Rebooting the router only solves the problem temporarily. The UPNP bytes sent/recieved counters max out which needs to be reset when the counter limit is reached.
I've raised a support ticket with Netgear and 2nd line support who called me today and have passed the problem to the next level support for investigation. Here's hoping that they add it to their product backlog to fix.
Note: During the phone call from the Netgear support agent, I was asked to put the local IP address of my computer into the Orbi DMZ and also asked to provide my public IP address. When challenged to why this was needed, the service agent said it was optional and not to worry. Anyone know why Netgear support agents want to know personalised details of a customer? Isn't this a way to attempt to get access to a computer remotely?
I upgraded to firmware version v2.6.1.40 a few days ago and it seems to have resolved the problem. The fix must be bundled in this version (hopefully).