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Forum Discussion
imrazzed
Jun 18, 2020Aspirant
Orbi RBR50 Ping Spiking
Over the past few days my ping while being wired into my sattelite has been spiking into the 300-500 range for a second or two and it would spike roughly every minute or so. Obviously its extremely a...
CrimpOn
Jun 18, 2020Guru - Experienced User
It looks like you have been fairly creative in trying to pin down the cause of the problem.
WiFi parameters would seem unlikely to cause ping issues with a wired computer, especially when wired directly to the RBR50 router.
- Are there any new devices on the network?
- Doing the ping from the Orbi router would seem to rule out the computer as the source of the problem.
What happens when you unplug the Orbi and connect the computer directly to the ISP modem? - What (specifically) is the ISP modem?
- imrazzedJun 18, 2020Aspirant
There has been no new devices on the network, the computer definitely isnt the source of the problem as I've tried 3 different pc's and multiple consoles and the problem persists throughout. Pluggin directly into the modem I haven't seen any issues. The ISP's modem is a Arris BGW210-700, this problem originally started a few weeks ago so I went through with my ISP first and they even came out and replaced all their products here and the problem is still happening.
- CrimpOnJun 18, 2020Guru - Experienced User
This Arris model is a combination modem/telephone/router/WiFi unit. Although having "two routers" seems to work for many people, the concensus is that this is "not good". One of them should be made "not a router" and "not broadcasting WiFi".
- imrazzedJun 18, 2020Aspirant
Would turning my orbi into AP mode fix that?