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Forum Discussion

ToeC's avatar
ToeC
Aspirant
Mar 04, 2017

ORBI RBR50 praise

I have bought an Orbi system today and have set it up.   All devices work, except for my Canon MX516 wireless printer.

I can see the printer as a connected device, but it is coming up as name 'unknown'.   The printer screen shows it is connected to the network.

 

I know I'll be able to hard-wire it to the network - but I regularly use it from the iPhones as an air printer and I want to be able to keep doing so.

 

Any suggestions?

 

thanks

Troubleshooting

2 Replies

  • ToeC's avatar
    ToeC
    Aspirant
    Mar 05, 2017

    reset everything for the umpteenth time, and the printer sprung to life.  No idea what it was that caused or fixed it!

  • st_shaw's avatar
    st_shaw
    Master
    Mar 05, 2017

     

    ToeC wrote:

     

     

    I know I'll be able to hard-wire it to the network - but I regularly use it from the iPhones as an air printer and I want to be able to keep doing so.

     

    Any suggestions?

     

    thanks

     

    You should hard wire your printer and turn off the WiFi radio in the printer.  You should still be able to use Airprint from IOS devices, because they are on the same network.  That's how I have my HP printer set up.  You want to hard wire every device you can for best WiFi experience.