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Forum Discussion
Orbi RBR50 range problem
Two days ago I replaced my AmplifyHD mesh router with Orbi. Orbi RBR50 to be exact. I have a 4 story home (including the finished basement). Old. Plaster walls. I was not happy with Amplify...
Yes you can use the RBRs web page to ERASE and factory reset the RBR. Or factory reset the router using the back push pin button. Press the button for 15 seconds then release. Power OFF the ISP modem for 30 seconds than back on. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
I would do the same for the RBS.
If I backup my settings as they are right now and then restore after the factory reset -- wouldn't this be the best way to do this? Or does restoring the settings from the backup negate the factory reset?
Try the reset first and setup from scratch to see if this clears the issue. You can reload the config file later on. If you do, check to see if the problem appears again, if it does, then there maybe a bad configuration with the saved backup config. You'll need to do another reset, setup from scratch and this time, save off a new config to file for safe keeping.
If you do a reset and setup from scratch, then save your settings before restoring a previous configuration. That way if your old configuration restores something that causes the issue, you can revert back by resetting again and restoring the configuration that you saved after the manual setup.
