NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jaroslaw's avatar
Aug 13, 2017

Orbi RBR50 rebootnig problem FW V1.12.0.18

First time I must say that I am dissapointed with Netgear product :(

Orbi RBR50 keeps rebootnig at random times, works very unstable - have on both main and satelitte latests FW - 

Speed and stability was alway an isseu ever since I bought that Orbi system...

8 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Jaroslaw

     

    Have you tried to factory reset the unit since the upgrade to 1.12.0.18?

     

    DarrenM

  • Retired_Member's avatar
    Retired_Member

    Jaroslaw wrote:

    First time I must say that I am dissapointed with Netgear product :(

    Orbi RBR50 keeps rebootnig at random times, works very unstable - have on both main and satelitte latests FW - 

    Speed and stability was alway an isseu ever since I bought that Orbi system...


    Factory reset won't help... some of us have done it numerous times.  1.11 and 1.12 are just unstable.

    • Skrymir's avatar
      Skrymir
      Guide

      I'm getting the random reboots as well with 1.12.0.18.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello skrymir

     

    How often is the unit rebooting? does it happen when you are trying to do something specific on the net?

     

    DarrenM

    • Jaroslaw's avatar
      Jaroslaw
      Guide

      Sorry was away for a bit. Yes I did factory reset. Rebooting usually happens when I use apple TV playing movies from ITunes or using Infuse (Kodi like) to play the movies from my local NAS. Another situation when I download something from Internet using Internet Download Manager.

      But sometimes Satellite disconnects without any obvious reason…

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Jaroslaw

         

        We found a issue with the satellites that will be fixed in the next firmware but do you happen to have any special charters or spaces in your wireless password its a know bug that is causing the satellites some issues?

         

        DarrenM

    • Jaroslaw's avatar
      Jaroslaw
      Guide

      How often? Hmm few times a week I would say - I work so I can observe it more during weekends.