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Forum Discussion
RinkRat55
Sep 03, 2021Aspirant
Orbi RBR50 Red Oval Lights
My ORBI RBR50 Router has been disconnecting now about once a month for several months (4?). This time I cannot get it back. It shut off in the middle of the night for reasons we cannot determine. I h...
michaelkenward
Sep 04, 2021Guru - Experienced User
RinkRat55 wrote:
My ORBI RBR50 Router has been disconnecting now about once a month for several months (4?).
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communities
Orbi devices are different from the standard Netgear routers covered in this section.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
- RinkRat55Sep 06, 2021Aspirant
Thank you so much for this information! I don't know how I got to the wrong section, but I'm glad to know there's a better place for me.
- michaelkenwardSep 07, 2021Guru - Experienced User
RinkRat55 wrote:
Thank you so much for this information! I don't know how I got to the wrong section....
Probably because Netgear has created a messy set up for this community.