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Forum Discussion
Su1tan
May 31, 2020Aspirant
Orbi RBR50 refuses to update to Firmware V2.5.1.16
My RBR50 Orbi router is still in V2.1.4.16, and when I check for update it states "No new firmware version available." So I went and downloaded it from NETGEAR to manually update the firmware by up...
plemans
Jun 01, 2020Guru - Experienced User
Do you have version 1 or version 2 of the rbr50?
When you're downloading the file, are you extracting it? some just download and open the file. If you're on windows you have to extract it by right clicking and "extract all"
Have you tried installing 2.2.1.210?
I'd also recommend updating the satellites first.
Su1tan
Jun 01, 2020Aspirant
I'm assuming it's V1 because A) it is still in 2.1.4.16 Firmware, which means according to the patchnotes, I would not be able to ever update my Version 2 since Version 2 apparently only goes down to 2.3. And to get 2.3. you need to have 2.2.1.212. Basically it would be literally impossible for my router to be Version 2 unless someone in Netgear did a big dumb.
And I can assure you, I still tried to upload V2, and V1, firmwares... all of them. I'm still getting the same "incorrect" Firmware issue.
- Su1tanJun 01, 2020Aspirant
And I dont know what this "Satelite" thing is people keep mentioning. I'm using the Router with my ISP's Modem.
- plemansJun 01, 2020Guru - Experienced User
Su1tan wrote:And I dont know what this "Satelite" thing is people keep mentioning. I'm using the Router with my ISP's Modem.
Is it a router supplied by your isp? Netgear did sell directly to some isp's with their own firmware on them that's locked to the ISP's upgrade path.
What modem is it?
- Su1tanJun 01, 2020Aspirant
plemans wrote:
Is it a router supplied by your isp? Netgear did sell directly to some isp's with their own firmware on them that's locked to the ISP's upgrade path.
What modem is it?
Yes my Router was supplied by my ISP, and I am waiting for them to call me back about it if it was locked from their end.
My Modem is a Huawei Smart AX MA5675 GPON Terminal