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Forum Discussion
Orbi RBR50 repeated short disconnects.
Good morning all. I have a weird problem that has only just started, or has only become noticeable recently. This past weekend, when playing a PvP game on my Android device, it would disconn...
Thanks Furry, I read this (your standard/auto reply) on some other posts.
1. I tried AP, it didn't work.
2. I have a CAT5, not a CAT6 on the hard-line connection between Verizon and Orbi
3. I am not sure if I can disable the wireless on the Verizon (on the old one, I had to remove the antennae... this one does not have antennae). I will see what I can do with that.
4. I checked the network traffic in my area and the rating was "good". I did a speed test from the browser and from the Orbi app that uses Ookla, no problems on that end.
5. I have 2 satellites. When I reset, it took them a while to reconnect.
6. I have about 50 switches/outlets/smart devices/APs.
7. I have had no real problem with the satellites. I tried the connection right next to the router and confirmed connection to it.
8. I got a new phone, but the problem is on both the new and old phones and only on the Orbi (not on the Verizon or Wireless Network).
I will get on via web access later and get you the other information (specific firmware, DNS settings, etc).
Thanks!
Ninjahedge wrote:
Thanks Furry, I read this (your standard/auto reply) on some other posts.
1. I tried AP, it didn't work. Would need to figure out why. AP does work. Configuration is key.
2. I have a CAT5, not a CAT6 on the hard-line connection between Verizon and Orbi. CAT5 is only rated for 100Mpbs. I would get CAT6 ASAP that supports 1000Mpbs which Orbi supports.
3. I am not sure if I can disable the wireless on the Verizon (on the old one, I had to remove the antennae... this one does not have antennae). I will see what I can do with that. Ask the ISP for help on disabling wifi radios on there router.
4. I checked the network traffic in my area and the rating was "good". I did a speed test from the browser and from the Orbi app that uses Ookla, no problems on that end.
5. I have 2 satellites. When I reset, it took them a while to reconnect. What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
6. I have about 50 switches/outlets/smart devices/APs.
7. I have had no real problem with the satellites. I tried the connection right next to the router and confirmed connection to it.
8. I got a new phone, but the problem is on both the new and old phones and only on the Orbi (not on the Verizon or Wireless Network).
Be sure to disable the Random MAC address features on these devices while at home.
Furry,
I figured out the problem.
It wasn't the ORBI.
Let me go through the points you made.
1st, I do not think I have a CAT6 on this machine, but I am getting over 30MB/s transfer (200mb/sec), so I am definitely getting more than the base 100.
2nd, the distance between the units is about 20 or so feet for one and 50 for another. I live in an old house with plaster/lath walls and ceilings, so there is some metal mesh interference. The 20ft one is a floor down and the 50ft one is two floors down into the basement.
FINALLY, it was your comment about random IP addresses. They WERENT random. I had assigned them. Here's the thing, I got a new phone and transferred the information to it from my old phone. INCLUDING the set 10.0.0.## IP address. They were both trying to access the same IP. When one would do a query (I guess) it would bump the other for a little bit, then the other would get reconnected.
I changed the IP assignment, restarted things and it appears to be working fine now!
Now if I can only get those dang Leviton switches to work!
Thanks!
Ninjahedge wrote:FINALLY, it was your comment about random IP addresses. They WERENT random. I had assigned them. Here's the thing, I got a new phone and transferred the information to it from my old phone. INCLUDING the set 10.0.0.## IP address. They were both trying to access the same IP. When one would do a query (I guess) it would bump the other for a little bit, then the other would get reconnected.
I changed the IP assignment, restarted things and it appears to be working fine now!
Glad you found the issue and IP conflicts cause strange issues. It also demonstrates why assigning static IPs can lead to maintenance issues in the future, so better to rely upon DHCP or DHCP reserved addresses (on the Orbi side, not the wireless device/client).
