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Forum Discussion
jefferis
Nov 02, 2023Guide
Orbi RBR50 RF interference
Firmware v.2.7.424 I have an Orbi Mesh RBR50 system with 2 satellites. 1 is connected via Ethernet, the other by Mesh. I am on a Radio Frequency Internet service, not WIFI. The Radio Re...
FURRYe38
Nov 02, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Might update FW as well:
jefferis wrote:
Firmware v.2.7.424
I have an Orbi Mesh RBR50 system with 2 satellites. 1 is connected via Ethernet, the other by Mesh. I am on a Radio Frequency Internet service, not WIFI. The Radio Receiver is on the frequency of 5775 Of Late, my Internet speed, which should be around 70/30 keeps getting throttled and disconnected or dropping to anywhere from 2/2 to 18/x and usually settles around 8/5 I have had my provider help me with various tests and they say my signal to my receiver from their towers is 100/x They think it may be local interference from the Mesh system, as that is the only wifi near the RF box. The radio receiver connects to the Orbi Router via Ethernet after going through its power box interface.
My previous normal reception used to be in the 50/30 range. Of late, it is dropping connections and varies widely in consistency and speeds. Usually after a fresh reboot, I get high speeds but then it drops. Here is a spectrum analysis of my frequency with local wifi competition on nearby towers: https://app.screencast.com/3H2DI7J2RIqut
My question is, could or does the Orbi Mesh system compete with RF signals and if so, is there anything in the settings I could do something about it?
jefferis
Nov 02, 2023Guide
Checking on ISP's router info. Apparently the tech person said when the Orbi is off, the speed of the connection goes way up. Happens to both wired and wireless connected devices. Satellites are more than 30 feet away, but home sq feet doesn't seem to be an issue as the problem exists when the computer is within 10 feet of the Orbi router. Settings;
RegionNorth America
2.4G ChannelAuto ( 7(P) + 11(S) )
2.4G ModeUp to 400 Mbps
5G Channel36+40+44+48(P)
5G ModeUp to 866.7 Mbps
| 2.4GHz Channel: | Auto0102030405060708091011 |
| 5GHz Channel: | 36404448 |
DHCP
- FURRYe38Nov 02, 2023Guru - Experienced User
IF Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...