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Forum Discussion
jefferis
Nov 02, 2023Guide
Orbi RBR50 RF interference
Firmware v.2.7.424 I have an Orbi Mesh RBR50 system with 2 satellites. 1 is connected via Ethernet, the other by Mesh. I am on a Radio Frequency Internet service, not WIFI. The Radio Re...
FURRYe38
Nov 02, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Might update FW as well:
jefferis wrote:
Firmware v.2.7.424
I have an Orbi Mesh RBR50 system with 2 satellites. 1 is connected via Ethernet, the other by Mesh. I am on a Radio Frequency Internet service, not WIFI. The Radio Receiver is on the frequency of 5775 Of Late, my Internet speed, which should be around 70/30 keeps getting throttled and disconnected or dropping to anywhere from 2/2 to 18/x and usually settles around 8/5 I have had my provider help me with various tests and they say my signal to my receiver from their towers is 100/x They think it may be local interference from the Mesh system, as that is the only wifi near the RF box. The radio receiver connects to the Orbi Router via Ethernet after going through its power box interface.
My previous normal reception used to be in the 50/30 range. Of late, it is dropping connections and varies widely in consistency and speeds. Usually after a fresh reboot, I get high speeds but then it drops. Here is a spectrum analysis of my frequency with local wifi competition on nearby towers: https://app.screencast.com/3H2DI7J2RIqut
My question is, could or does the Orbi Mesh system compete with RF signals and if so, is there anything in the settings I could do something about it?
jefferis
Nov 02, 2023Guide
The ISP's router is a Cambium 195W
- FURRYe38Nov 02, 2023Guru - Experienced User
Might ask the ISP if the Orbi RBR can be swapped in place for there router system.
- schumakuNov 02, 2023Guru - Experienced UserNot talking of the bandwidth hungry Wi-fi 7 systems, already this now elderly Tri-band Orvi system does require 160 MHz from the high 5 GHz band for the wireless backhaul, plus 80 NHz for the fronthaul (client-facing). And the user has no choice for the backhaul channels and bandwidth.
If operating an additional WiFi router on a dedicated free channel range does take up at lest 80 MHz additional bandwidth.
All this happens in parallel with your ISP wireless PrP or PtmP connection. A nightmare if users expect to operate modern Mesh systems. - CrimpOnNov 02, 2023Guru - Experienced User
jefferis wrote:
The ISP's router is a Cambium 195W
Thanks for the information. Is this the product:
https://www.cambiumnetworks.com/products/wifi/cnpilot-r195w-home-router/
If so, this is essentially the same sort of product as the Orbi, e.g. a WiFi router broadcasting channels in the 2.4G and 5G frequency bands. Of course they will conflict. Most customers would choose to use one or the other, but not both.
Still left unexplained is the concept of "I am on a Radio Frequency Internet service, not WIFI." What is this Cambium 195W connected to? That's what we're trying to understand.
- jefferisNov 02, 2023Guide
Still left unexplained is the concept of "I am on a Radio Frequency Internet service, not WIFI." What is this Cambium 195W connected to? That's what we're trying to understand.
There is a power brick that has a Cat 5 or 6 coming from the RF antenna and a 1 gig Ethernet out port that goes to the Orbi.
- jefferisNov 02, 2023Guide
So I was told that the Tower uses a Spectrum T1 line and broadcasts an RF signal to the receiver on my roof. They have tested the connection and said that the receiver is getting very good signal (above 130 Mbps) So the antenna receiver is probably not bad. They are coming to replace the power brick however.
- CrimpOnNov 02, 2023Guru - Experienced User
When the technician is there, it might be worth discussing
- whether the Cambium router is required or optional.
- what electronics is actually on the roof. (Is there a "router" up there? I very much doubt so.)