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Cde77's avatar
Cde77
Follower
Nov 07, 2017

Orbi rbr50 router magenta

I have to constantly reboot the router to fix this magenta light. I've rebooted 4xtoday after working from home. All problems started after I received a software update a couple of weeks ago. Any suggestions on how to fix? Seems like it impacts mobile phones and iPads more than desktop.
Troubleshooting

5 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Nov 13, 2017

    Have you tried to change your Ethernet cord going between the modem and router?

     

    DarrenM

  • Dustin278's avatar
    Dustin278
    Apprentice
    Nov 14, 2017

    When my router is magenta I reboot my modem which fixes my problem.

    • BillYoung's avatar
      BillYoung
      Luminary
      Nov 22, 2017

      Dustin278:

       

      The only time I have seen a magenta ring on my router is when the modem is out.  Once the modem comes back, the magenta ring goes away.

       

      BillYoung

       

      • Dustin278's avatar
        Dustin278
        Apprentice
        Nov 22, 2017
        Yep that's exactly what I said above.. I just restart my modern then it's fine..
  • cbrutosky's avatar
    cbrutosky
    Aspirant
    Nov 21, 2017

    Since upgrading the firmware to 2.0.0.74 I have been experiencing trouble with the router.  In the past week I have had to reboot the router because it has a solid magenta light.