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Forum Discussion
msanand
Apr 04, 2020Initiate
Orbi rbr50 router Wifi does not work but satellites do
Hey all - I’m having what I think is a unique problem. I have a RBR50 router with 2 RBS50 satellites. Hooked up to an Arris modem connected back to Comcast. My iPhone and my kids iPads simply cannot g...
- Apr 05, 2020
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerTry disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
FURRYe38
Apr 05, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
msanand
Apr 08, 2020Initiate
Thank you so much for the advice!! I had to set 20/40Mhz Coexistence to 40Mhz only and set Short preamble instead of Long preamble. Rebooted and the dead zones with the iOS devices are gone! Thing of the past. Thanks a lot!
- FURRYe38Apr 08, 2020Guru - Experienced User
Good to hear.
Please mark your post thread and solved.
Enjoy. :smileywink: