NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi rbr50 router Wifi does not work but satellites do
Hey all - I’m having what I think is a unique problem. I have a RBR50 router with 2 RBS50 satellites. Hooked up to an Arris modem connected back to Comcast. My iPhone and my kids iPads simply cannot g...
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerTry disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Thank you so much for the advice!! I had to set 20/40Mhz Coexistence to 40Mhz only and set Short preamble instead of Long preamble. Rebooted and the dead zones with the iOS devices are gone! Thing of the past. Thanks a lot!
Good to hear.
Please mark your post thread and solved.
Enjoy. :smileywink: