NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DapperDano
Oct 11, 2021Aspirant
Orbi RBR50 router will not start or reset
Hi, I have an Orbi RBR50 that I got in a RBK50 two pack that suddenly stopped working. It had previously been working great for two years and I'm out of warranty. The glow from the top doesn't ...
wwlen1
Oct 12, 2021Guide
Try a new power supply.
Try a 30/30/30 reset. Power on router and wait long enough for full power on (about 5 minutes).
Keep an eye on the power light the whole time to see if it flashes during the reset.
Push in and hold the r set button for 30 seconds.
Continue holding the reset button and power down. Continue holding for 30 seconds.
Continue holding the reset button and power up. Continue holding for 30 seconds.
Release the power button and let the router reboot.
If this doesn't fix the problem, the hopefully you saw the power 🕯️ ght flash red/orange during the power on 30 second period.
If you did, setup a computer according to the Netgear instructions for TFTP.
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
You should be able to TFTP the firmware while the light is flashing when you half the reset button while powering on the router.
Try a 30/30/30 reset. Power on router and wait long enough for full power on (about 5 minutes).
Keep an eye on the power light the whole time to see if it flashes during the reset.
Push in and hold the r set button for 30 seconds.
Continue holding the reset button and power down. Continue holding for 30 seconds.
Continue holding the reset button and power up. Continue holding for 30 seconds.
Release the power button and let the router reboot.
If this doesn't fix the problem, the hopefully you saw the power 🕯️ ght flash red/orange during the power on 30 second period.
If you did, setup a computer according to the Netgear instructions for TFTP.
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
You should be able to TFTP the firmware while the light is flashing when you half the reset button while powering on the router.
DapperDano
Oct 12, 2021Aspirant
I tried this 4 different times (2 different power cables) and unfortunately not a single flashing light, green the whole time. Thank you very much for the suggestion though.
- wwlen1Oct 12, 2021GuideSorry it didn't help.
At least the routers are fairly cheap used now as a lot of people are upgrading to WiFi 6.
I got three RBR-40s from Amazon for $28 each about a week ago and converted two to satellites.
Good luck.