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Forum Discussion
rick9004
Sep 11, 2023Follower
Orbi RBR50 Satellite speed / damage question
We have had both the base Orbi rbr50 and a satellite for a few years. We spaced the satellite about 55 feet away from the base and while it some degradation it worked fine for our house. We have a ...
FURRYe38
Sep 11, 2023Guru - Experienced User
Move the RBS closer to the RBR, say 30 feet. Turn OFF the other RBS while testing the one RBS.
Swap RBS with each other and see if problem follows the RBS or remains at the one remote location.
BH Channel is set by the RBR. Can't be user changed.
What Firmware version is currently loaded?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System