Forum Discussion

Guide

Sep 19, 2024

Orbi RBR50 Satellite will not connect

Having trouble with a satellite for this RBR50 First of all, clients cannot connect to the satellite's wifi signal with the same password as the base. I restarted the satellite and it lost ...

jefferis

Guide

Sep 19, 2024

Thanks.... weird, but after saying it failed to sync on setup, it now shows an attached device!

Any idea why the wife password on the satellite would not allow someone to connect? I don't see where to find the satellite's firmware version but here is the base:

RBR50

Firmware Version	V2.7.4.24

FURRYe38

Guru - Experienced User

Sep 19, 2024

Does the RBS get an IP address from the RBR? If it does, you might be able to access it by that IP address, try admin and just password as it may not get the admin pass from the router.

If you can get in, Id update ALL RBS first, then the RBR lastly:

https://community.netgear.com/t5/Orbi-Wi-Fi-5-AC-and-Orbi-with/Voxels-FW-available-for-50-series-Orbi-only-available/td-p/1839431/jump-to/first-unread-message

jefferis
Guide
Sep 19, 2024
Thank you. My Orbi at home auto updates. This is at work and does not. I think mine at home updates in the correct manner. This one seems like it needs a manual update. Will follow instructions.
- FURRYe38
  Guru - Experienced User
  Sep 20, 2024
  Some units may not receive auto updates and since the AC series of Orbi has gone into EoL, NG has problaby taken these models out of the auto update system so you'll not see any more updates. The one link is last one officially released by NG.