NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tgenty
Jun 01, 2020Star
Orbi RBR50 seems stuck in boot loop
Hi, After my orbi performance dropped, I restarted the router hopping it will fix it. However it doesnt fully restart now. The power led is solid green and the ring is solid white for like 20 sec...
FURRYe38
Jun 01, 2020Guru
So it won't come to ready even after the TFTP and the RBR disconnected from the ISP modem/ONT?
- tgentyJun 01, 2020StarThat's right. Only the laptop is connected with a cable .
- FURRYe38Jun 01, 2020Guru
And pressing the reset button for 15 seconds doesn't stop this?
Try this method of TFTP as last resort:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
I had a problem on a Windows 10 PC where this didn't work to use TFTP, so I switched to a WIndows 7 PC and the TFTP worked.IF this doesn't stop the problem, then I presume the RBR is bad and needs to be replaced.
- tgentyJun 01, 2020StarI've already tried the tftp method described in the link. I tried the NG tftp app too and the tftp transfer (put) seems to work just fine. Also, I've have already used the method successfully in the past, so I guess I'm doing it correctly.
The router for 1 year old in april, so not under warranty any more. I should have returned it the first time I had to use the tftp method to recover a failure. It's a shame for an equipment that expensive...
Thanks for your suggestions anyway.