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Forum Discussion
darrell2311
Jan 06, 2021Aspirant
Orbi RBR50 set up issues
I have had this model working in our old house in Denmark and installed it without issues. We recently relocated to a different country and having issues setting up the system again. The devices pa...
FURRYe38
Jan 06, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Built in router here? If so, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode
darrell2311 wrote:I have had this model working in our old house in Denmark and installed it without issues. We recently relocated to a different country and having issues setting up the system again.
The devices pair up, have reset the devices to default manufacturing setting but cannot seem to get the systemt to connect to my router / internet. I am no tech geek and would just like to get the system working again as we desperately need the system to work to get coverage around the house. Thank you
darrell2311
Jan 07, 2021Aspirant
Hi Furry,
Thanks for taking time to respond. I'll get you those details in a few hours when I am back home and have finished googling up all those terms :)
BR
- vajimJan 07, 2021Master
darrell2311 wrote:Hi Furry,
Thanks for taking time to respond. I'll get you those details in a few hours when I am back home and have finished googling up all those terms :)
BR
Good luck