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chimpoo's avatar
chimpoo
Tutor
Mar 19, 2020
Solved

Orbi RBR50 shows incomplete list of attached devices

I have Orbi RBR50 with firmware version V2.5.1.8. Issue is that it shows incomplete list of attached devices connected. I tried the orbi iphone app and the browser but had the same results. I phyiscally counted all the devices, confirmed with dhcp leases and also through ping sweep app's (e.g fing) to confirm i have over 18 devices but the orbi only reports 5. This was not issue when i bought the system a year ago. Please advise

7 Replies

  • Retired_Member's avatar
    Retired_Member

    chimpoo wrote:

    I have Orbi RBR50 with firmware version V2.5.1.8. Issue is that it shows incomplete list of attached devices connected. I tried the orbi iphone app and the browser but had the same results. I phyiscally counted all the devices, confirmed with dhcp leases and also through ping sweep app's (e.g fing) to confirm i have over 18 devices but the orbi only reports 5. This was not issue when i bought the system a year ago. Please advise


    here's your problem:   V2.5.1.8.

  • I had to downgrade to 2.3.5.30 and then back to 2.5.1.8 to get it to work for me.

     

    Mind you 2.3.5.30 did work from the get go.

     

    Some folks 2.5.1.8 works from the get go; some, not the case.  Folks here either love or hate 2.5.1.8.

  • Try a factory reset on the RBR and setup from scratch. Power cycle or reboot all of your connected devices. 

     

    Be sure they are all online when your checking the status. 


    chimpoo wrote:

    I have Orbi RBR50 with firmware version V2.5.1.8. Issue is that it shows incomplete list of attached devices connected. I tried the orbi iphone app and the browser but had the same results. I phyiscally counted all the devices, confirmed with dhcp leases and also through ping sweep app's (e.g fing) to confirm i have over 18 devices but the orbi only reports 5. This was not issue when i bought the system a year ago. Please advise