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Forum Discussion
Orbi RBR50 shows offline, but has Internet access
I have both an RBR50 and an Orbi Satellite connected to a Time Warner Arris router. Starting a couple days ago my RBR50 started intermittently dropping Internet connectivity. When I go into the Orb...
I have the same issue. In the Android Orbi App, the first screen consistently shows Internet: Offline and 1 Satellite.
Speedtest works. I'm defintely connected to the Internet.
I only disabled WiFi on the Arris 599 modem/router (AT&T). I did not change any other settings.
Likewise, on the Orbi RBR 20, I only changed the SSID to the current SSID and security key as I did not want to reconfigure any of my 15 connected devices. Most of them connected to the new Orbi mesh network with no problem. I had to reset a couple of devices.
I did not change any other Orbi settings. How do I check whether the Orbi is in AP mode or not?
You can do more with your ISP modem:
Configure the modem for transparent bridge mode. Then use the Orbi router in router mode.
If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router modem.
Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP modem on the Orbi router.
Efty wrote:
I have the same issue. In the Android Orbi App, the first screen consistently shows Internet: Offline and 1 Satellite.
Speedtest works. I'm defintely connected to the Internet.
I only disabled WiFi on the Arris 599 modem/router (AT&T). I did not change any other settings.
Likewise, on the Orbi RBR 20, I only changed the SSID to the current SSID and security key as I did not want to reconfigure any of my 15 connected devices. Most of them connected to the new Orbi mesh network with no problem. I had to reset a couple of devices.
I did not change any other Orbi settings. How do I check whether the Orbi is in AP mode or not?