NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR50 shows offline, but has Internet access
connected into modem and disconnected the separate spectrum wifi tower/router. have internet access. succesfully added two satellites. app says "internet:offline" . Does this matter? Does it aff...
drlopezmd wrote:connected into modem and disconnected the separate spectrum wifi tower/router.
What modem is this?
ISP installed devices tend to be combo devices which put you in a double nat. Orbi frequently shows offline even when its online when its in a double nat situation.
It’s a UBEE modem only. No wifi or router capability.
Ok, you fine here then.
What does the status say on the RBRs web page under Basic Tab using a web browser and a PC?
I change wifi company, and I am having trouble to Connecticut a tv, my Sonos and the Circle App for paréntesis control
The App shows internet offline, but I have internet acces no my IPhone IPad
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?Has the ISP modem and RBR been powered OFF for 1 minuted then back on with the modem first, then the RBR?
Polla70 wrote:I change wifi company, and I am having trouble to Connecticut a tv, my Sonos and the Circle App for paréntesis control
The App shows internet offline, but I have internet acces no my IPhone IPad
- The model of the modem is a Sercomm model: FG6123BTM
WHERE Can I check the Firmware version?
