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Forum Discussion
stigedis
Jun 15, 2021Aspirant
ORBI RBR50 shut down
So we were watching a movie and all off a sudden we lost connectivity to the internet. Has happedned in the past. Have had to reboot the modem at times. SOmetimes purple light on orbi router is on an...
- Jun 16, 2021Thanks for the reply michael. We figured it out. Weird but cat5 in wall (that has been in place for years)works from modem to computer. But does not work modem to router. New cat5 and up and running. Weird. I appreciate the feedback/assistance….
michaelkenward
Jun 16, 2021Guru - Experienced User
stigedis wrote:
Have had to reboot the modem at times.
What is that modem?
You have posted your message in the section of this community given over to General WiFi Routers (Non-Nighthawk). (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so there may be useful responses here, but you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communities
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
- stigedisJun 16, 2021AspirantThanks for the reply michael. We figured it out. Weird but cat5 in wall (that has been in place for years)works from modem to computer. But does not work modem to router. New cat5 and up and running. Weird. I appreciate the feedback/assistance….
- michaelkenwardJun 16, 2021Guru - Experienced User
That's good news.
Funny how an inexpensive bit of wire can cause chaos. You are not the first, and won't be the last, to hit that one.