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Forum Discussion
llmgtab
Jun 05, 2021Aspirant
Orbi RBR50 slow on Spectrum EN2251
I have been using my RBR50 system for a few years. I just switched back to Spectrum (on 400mbps plan), and am not getting more than 9mbps down on either wired or wireless when connected to the Orbi. ...
llmgtab
Jun 05, 2021Aspirant
Just some more information
* Modem and router are right next to each other
* I have tried a different brand new network cable - both cat 5e
* Armor was on by default when I reset the router, but I have turned that off and verified traffic meter is not on
* Speed tests done using speedtest.net, the one in the orbi app, and on the Spectrum site - all show the same on wirelss using phone and PC direct connected to the Orbi router.
* Network performance is impacted, I am not just going just by speed tests. Streaming netflix/amazon both on wifi and directed connected takes time to load and degraded quality.
- FURRYe38Jun 05, 2021Guru
What happens if you wire connect a PC or laptop dirctly to the ISP modem with out the RBR online?
Also test with the wired PC connected to the RBR.
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026Any Wifi Neighbors near by? If so, how many?
- llmgtabJun 05, 2021Aspirant
Thanks, I will take a look at all your other items, but quick reponse on the first two questions:
When I direct connect my PC to the modem (en2251) I get 470mbps
When I direct connect my PC to the Orbi I get same 9mbps speed as wireless
We do have close neighbors (but not close like apartments), I can see quite a few other networks out there - but the problem is not just wireless so I don't think that is the issue.
- FURRYe38Jun 05, 2021Guru
When you direct connected to the RBR, you are ethernet connected right?
Using good quality LAN cable? CAT6 is recommended.
How are you speed testing? Speed test site on web browser or Ooklas installable speed test app?
What is the connection rate reporting of your ethernet adapter connected to the RBR? Should be 1000Mpb.
After the factory reset on the RBR, your not enabling Armor, Circle, Access Controls or Traffic meter right? Powered OFF the ISP Modem for 30 seconds as well during the factory reset of the RBR too?