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BurningBronze's avatar
BurningBronze
Aspirant
Jul 19, 2019
Solved

Orbi RBR50 Slow Upload Speed

Hi,   Just recently I lost almost all Upload capability with my home internet on my Orbi RBR50 system. I did get a new cable modem from Spectrum last week, however when I direct connect a laptop to...
  • BurningBronze's avatar
    BurningBronze
    Aug 08, 2019

    Hi,

     

    I ended up running a new Cat6 cable from my cable modem to the RBR50 port. So far all speeds are approximately what they should be. I had already reset my modem and router similar to how you suggested. Until I encounter more issues such as from an upgrade or modem change I'll leave everything as is and hope I continue to receive the proper speeds.

     

    Thanks,

     

    Gregory

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 23, 2019

Any progress on this? 

BurningBronze wrote:

Hi,

 

Just recently I lost almost all Upload capability with my home internet on my Orbi RBR50 system. I did get a new cable modem from Spectrum last week, however when I direct connect a laptop to the modem port I get the 20 Mbps I pay for. Same when I connect over the patch cord at the other end of my house- 20 Mbps. When I connect that same cable to my Orbi, reboot it and perform the Orbi admin menu Speedtest, I get less than 1 Mbps. I've speedtested via wifi, direct PC connection to a router port and via the Orbi Admin menu. All results are essentially the same speeds.

 

Any ideas? Could the port on my Orbi be malfunctioning?

 

My Orbi is currently at firmware 2.3.1.6- I tried rolling back from 2.3.5.30! (Both had the same Upload problem and test results unfortunately so tonight I can update them to current firmware again)

Spectrum modem is a Hitron eMTA E31N2V1

Manual channel setting is 1 on 2.4 Ghz
WPA2-PSK (AES) Security

Enabled Beamforming, MIMO and WMM; Disabled Fast Roaming, IPv6 and20/40 Mhz Coexistence is 40 Mhz only. (These last settings seemed to get me from under 1 Mbps to just over 1 Mbps when I check the speedtest.