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Forum Discussion
bmoh
Dec 21, 2020Aspirant
Orbi RBR50 stopped working overnight
Hello, I've done some searching and tried some common fixes but it hasnt helped with my orbi(rbr50) router. I woke up yesterday with the internet to the house completely down. My modem is a ne...
FURRYe38
Dec 21, 2020Guru - Experienced User
So wtih all other devices disconnected from the RBR including disconnected from the modem, accept for 1 wired PC, pressing the reset button for 15 seconds then release then wiat for the top LED to slowly pulsate WHITE then open a web browser to 192.168.1.1 doesn't result in seeing anything?
- bmohDec 21, 2020Aspirant
Eveything is disconnected, the only thing on my table is the laptop, RBR50, and the ethernet cable.
I just tried again and have the same issues as above. If the unit is powered up the reset button does nothing. I held the reset button down with the power off, then turned the unit on, and after 15 seconds the power light turns solid red and then starts to blink eventually returning to solid green. The ring light is slowly pulsing white after doing this.
I tried the above method for every port, and could not connect to 192.168.1.1
- vajimDec 21, 2020Master
Pulsing white at the router should stop once all is well
the magenta at the sat is not good. Perhaps too far away
any recent firmware updates?
have you tried a different browser?
- bmohDec 21, 2020Aspirant
I updated the firmware today after failing to factory reset to see if it would fix my issues. Before that I had not updated firmware in quite some time. I tried both chrome and edge browsers, but neither would find the router.
A quick update as well, I went out and got a new RBK20W an hour ago to get my household back up and running. This laptop can login to the new router no problem, and the RBS50 satellite is working with this kit as well.
- vajimDec 21, 2020Master
Sounds like your original Orbi router may be dead
not sure if your replacement router is compatible with the old sat
others here can help
nice work.